Truck mounted carpet cleaning

Checkatrade information for ACC London Ltd

Once again the time required will depend upon the number of operatives, the amount of carpet cleaning machines we use and indeed how dirty the carpets are. Our truck mounted machines are up to four times faster than portables because not only are they extremely powerful, but there is no filling up and emptying of water as with portables.

A survey of the carpets is normally made at the same time as we quote to ascertain the stains such as chewing gum, oil stains, water stains etc to determine what chemicals and pre-spray to use. They have up to 25 times more cleaning efficiency than a standard industrial steamcleaning machine. There is minimum noise and disruption to the premises because the machine is actually built into the back of the truck and we only bring the pipe and cleaning wand in. It also has a very good success rate at removing stains although we will continue to use chemicals and solvents where necessary. We bring in our own pre-softened hot water and the dirty water is automatically extracted back to the truck. We can attach the rotovac 360i instead of the wand for extremely dirty carpets such as Rugby Clubs etc. as can be seen on our video.

We unload all the necessary equipment and once in the property we either remove our shoes or put on plastic overshoes, taking great care to protect any furnishings, furniture and indeed the floor within the working environment.

We recommend to clients that they vacuum their carpets daily using an upright cleaner with an agitating brush which will remove far more dirt and grit than a tub vacuum. They should try to prevent spillages such fruit drinks and coffee or tea. Rolls of absorbent paper towelling should be left around drinks areas to immediately blot up any spillages. If a spillage occurs then they should immediately blot it and call us out. They should definitely not try to clean it out themselves as they will probably make the situation worse. Protection mats should be placed under the desks where the feet rest to protect against wear.

We buy our upholstery cleaning products from Chemspec Europe who we have used for years. They have no adverse effect on the environment.

Our Company was established in 1958 and the wealth of experience that we have ensures that our operatives are trained in-house to the highest level. They also go on regular training courses when new machines, ideas or equipment come onto the market.

Our Business Insurance includes Public Liability and Employer's liability and covers up to £5,000,000.

We have never been in the position where a client is not happy, but if on the rare occasion a mark has not come out we will stay and re-clean until it does. If it still does not, we explain to them why. For instance it could be bleach which has removed the colour, or an old stain which someone has previously tried to remove thereby changing the nature of the stain.